Refund Policy
Refund Policy
(Rest Food Manager)
Last Updated: 10 Dec 2025
Thank you for choosing Rest Food Manager. We aim to provide high-quality services and software to our customers. This Refund Policy explains when and how refunds may be issued.
1. General Refund Policy
All sales for digital products, services, or software licenses are final.
Refunds are only considered under specific conditions mentioned below.
2. Eligibility for Refund
You may be eligible for a refund if:
a. Duplicate Payment
If you are charged twice for the same product or service, you can request a refund. Proof of duplicate transaction is required.
b. Technical Issues (Software)
If the Rest Food Manager software does not work due to a major technical issue and our team fails to fix the problem, you may request a refund within 7 days of purchase.
c. Wrong Product Purchase
If you purchased the wrong plan or package by mistake, you must inform us within 24 hours. Approval depends on usage status.
3. Non-Refundable Items
Refunds will not be provided for:
Services already delivered
Custom development work
Monthly/annual subscription after usage
Issues caused by third-party hosting, internet, or system errors
Training or support sessions already completed
Software misuse or installation on unsupported systems
4. Refund Request Procedure
To request a refund, you must:
Contact us using our official email or support form
Provide your transaction details (invoice, payment ID, etc.)
Clearly explain the reason for the refund request
Wait for verification and approval
5. Processing Time
Approved refunds will be processed within 7–14 working days.
The refund will be returned using the same payment method used during purchase.
6. Cancellation Policy
For subscription-based services:
You may cancel your subscription at any time.
Upon cancellation, no partial or remaining-days refund will be issued.
Your service will remain active until the end of the billing period.
7. Contact Information
If you want to request a refund or need support, contact us at:
Email: info@restfoodmanager
Phone: +92332 0900004 / 048 3727 466
Website: restfoodmanager.com